Privacy Policy

At Castrick, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide when using our website and services. By using Castrick, you consent to the practices described in this policy.

Information Collection and Usage

When you register on our website, we collect your email address and password. This information is necessary for you to create an account and access our services. We do not collect any personally identifiable information during the search process, and we do not associate your searches with your account.

Data Security

We take data security seriously and employ industry-standard measures to safeguard the information you provide. However, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Information Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties. We may, however, share aggregated or non-personally identifiable information with third parties for statistical analysis, research, or marketing purposes.

Cookies

We may use cookies to enhance your experience and provide personalized features. Cookies are small files stored on your computer‘s hard drive through your web browser, enabling us to recognize your browser and remember certain information. You can choose to disable cookies in your browser settings, but please note that this may limit your access to certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. These external sites have their own privacy policies, which we recommend reviewing. We have no control over and assume no responsibility for the content, privacy practices, or activities of these third-party sites.

Children‘s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to remove the information from our systems.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

The payment processors we work with are:

hCaptcha

We use the hCaptcha security service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha's privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at contact[at]castrickclues.com. We will do our best to address your inquiries in a timely manner.

Thank you for trusting Castrick with your personal information.